SUX Playbook
Actor Mapping
Identify all actors that are related to your product / service / experience. Actors can be human as well as non-human. This canvas is extending the Actant Mapping by Monika Sznel.
Author: Thorsten Jonas
Phase: Understanding
SUX Playbook
Actor Mapping
Identify all actors that are related to your product / service / experience. Actors can be human as well as non-human. This canvas is extending the Actant Mapping by Monika Sznel.
Author: Thorsten Jonas
Phase: Understanding
Overview
Tool:
Acror Mapping
Goal:
Identify all actors that are related to your product / service / experience. Actors can be human as well as non-human. This is part of understanding the surrounding ecosystem of a product or service.
Where to use:
Actor Mapping can be used to evaluate everything from an entire product or service down to a single user/customer journey or use case.
How to use:
The canvas can be used for an evaluation on your own as well as in a workshop setting with various stakeholders.
Example
Use Case:
Amazon Consumer Website
Description
In the example we evaluated the Actor Mapping for the Amazon Consumer Website.
Example: Amazon Consumer Website
Downloads & Links
Please note: We offer all the tools we created for free and under creative commons license. If you use it, please refer to the SUX Network and the authors as origin of the tool or template you use.
Tool:
Actor Mapping
Author:
Thorsten Jonas
Note: this canvas is enhancing the Actant Mapping Canvas of Monika Sznel
More SUX Tools
We are creating the Sustainable UX (SUX) Playbook at the moment, with a step by step guideline to the Sustainable UX (SUX) Framework and tools to bring sustainability and responsibility into your work process - no matter if you work with AI or without. Many tools are already available in our notion space and we are adding the tools with ready to use templates here step by step together with a ready to use guideline to the SUX Framework. Check out some of the tools below or sign up the SUX Playbook Waitlist and get informed once we publish the full playbook (sign up here).
